Privacy Policy
Last updated: June 5, 2026
What we collect
When you commission a portrait, we collect: your name, email, LinkedIn URL (optional), the answers to 9 open-ended questions, and payment information (handled by Stripe - we never see your card).
What we don't do
- We don't sell your portrait or your data to anyone.
- We don't share your portrait without your written consent.
- We don't use your portrait to train any model.
- We don't send you marketing emails after delivery.
How we use it
We use your intake answers only to prepare, deliver, revise, and support your portrait. We may use order-level information such as purchase date, delivery status, and support history to operate the service and answer your questions.
How we store it
Your portrait responses are stored encrypted at rest. Access is limited to the people and systems needed to produce and support your portrait. Your portrait is delivered to you and to no one else unless you explicitly ask us to share it.
How long we keep it
We keep your portrait on file for 90 days after delivery so we can handle revisions, support, refunds, and accidental loss. After that window, we delete the portrait and intake responses from active storage. If you want them deleted sooner, write to [email protected] and we'll delete them within 24 hours unless we are legally required to keep transaction records.
Payments and processors
Payments are handled by Stripe. We receive confirmation that a payment succeeded, but we do not receive or store your full card number. Stripe's own privacy terms apply to the payment step.
Your rights
You can ask us at any time what we have, ask us to correct it, ask us to delete it, or ask us to export it. We respond within 48 hours. If we cannot fulfill a request because of a legal or fraud-prevention requirement, we will explain the reason.
Children
Thumbprint is intended for adults. We do not knowingly collect information from children under 13.
Changes
If we materially change this policy, we will update the date at the top of the page and keep the current version available from the site footer.
Contact
Email [email protected] for any privacy question or data request.