Fourteen questions, none with the answer we wished we could give.

No. The probes are designed to surface the specific. The documented process A portrait that would read as generic is redrafted before delivery.

MBTI classifies. Thumbprint narrates. MBTI tells you which of sixteen boxes you fit. Thumbprint names the one move you make in every room, in your own words, in 1,200 of them. The closest analogue is a senior coach who has watched you for fourteen months — the portrait is the cheap, fast version of that, for $149 instead of $14,000.

The probes are designed to fail generic. If your answers are vague, the portrait will be vague, and we will reject it before delivery. The /sample library shows you what passes.

Your intake is stored encrypted. The portrait is delivered via a signed URL valid for 30 days. After 30 days, the signed URL expires; the portrait remains in our cold storage, accessible to you on request. We do not sell your data. We do not train models on your intake. See Privacy Policy.

If the portrait is rejected by the delivery standard, yes — full refund, and we keep the portrait. If the portrait passes the delivery standard and you decide it is not for you, you keep the portrait and we keep the payment. We will not write a second portrait under the same payment. The re-portrait lock-in exists for a reason.

Yes. The portrait is yours. You may share it, archive it, or never read it again. If your coach has a Thumbprint Coach partnership, they can also commission portraits for their own clients through the License program — separately from your portrait.

You may not sell the portrait, license it, or use it to generate portraits for other people. You may quote up to 100 words of your own portrait in personal marketing with attribution to "Thumbprint portrait, [year]." Beyond that, please write to us. The 100-word rule exists to protect the integrity of the document.

Founding tier customers get a re-portrait price lock-in: three portraits within three years, all at $149. Standard tier customers get re-portraits at the standard rate, no lock-in. Re-portraits are for the original customer only — they are not transferable, not giftable, not commissionable.

The probes take between 30 and 90 minutes total, across as many days as you need. The synthesis takes five business days after the last probe. Most customers receive their portrait within 8 to 14 days of paying. Coach partnership customers get priority 3-day synthesis.

We tried eight. The two extra sections — the "Opportunities" and the "Recommendations" — were the part that always drifted into advice. The portrait is not advice. It is what we noticed. Six sections — Core Pattern, Signature Moves, Blind Spot, Tension, Growth Edge, Closing Observation — is the right number for that job.

It is honest. It is not unkind. The blind spot section is the part you cannot see, and the reading may be uncomfortable for the first hour. That is the work. The portrait is not designed to be re-readable on a Tuesday afternoon; it is designed to be re-readable on a Tuesday afternoon six months from now, when the pattern is something you are working with rather than something you are noticing for the first time.

Send us what is wrong. We will mark up your intake with you and rewrite the section. One revision per portrait is included. If the rewrite still does not land, we will refund you and keep the portrait. The portrait is not a verdict — it is a hypothesis. The customer is the test.

Not yet. We are pre-revenue. We are looking for the first twenty customers, the first five coach partners, and the first 3 sample-library contributors. If any of those are you, write to [email protected]. Job postings come after the first paying customer.

Coach partnerships are application-only and handled through coach intake.